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Information We Collect and How We Use It
When we need to collect personally identifiable information from you to provide
you with a particular service, we will ask the guest to voluntarily supply us with
the information we need. For example, if the guest would like to make a reservation
at our hotel, we will ask for information such as name, address, telephone number,
email address, credit card number, and room preference to process the reservation.
We will use your email address to send a confirmation and, if necessary, might use
the other information to contact you for help in processing the reservation. We
will also use the guest’s email address to inform him/her about special offers,
events and promotions. If you do not wish to be notified, please send a request
to reservations@kolocep.com.
Reservations
The personally identifiable information the guest provides us for making a reservation
is used for the purpose of meeting the reservation request. After making a reservation
or completing your stay at Hotel Villas Kolocep, unless the guest tells us otherwise,
the information you provide will be used by us to inform you of special offers,
or events organized by our owner, The Isle of Knowledge. Your personal information
is not divulged to any third party.
Meetings and events
If you would like to submit a request for proposal online or receive our PowerPoint
presentation for Meeting Planners, you will be required to provide certain personally
identifiable information. All personally identifiable information the visitor provides
such as name, mailing address, email address and telephone number will be transmitted
to events@kolocep.com
email via the Internet and is not encrypted. Personally identifiable information
you provide to us will be treated as confidential information and is subject to
our company's security procedures and policies regarding protection and use of confidential
information. Hotel Villas Kolocep will not use this information for any other purposes.
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